PRIVACY

Privacy Policy

Effective date: August 24, 2026

This Privacy Policy explains how Sell SaaS B2B LLC, doing business as SaaS Scalers ("SaaS Scalers," "we," "us," or "our"), collects, uses, stores, and shares personal information. Sell SaaS B2B LLC is the controller of the personal information described in this policy.

This policy applies when you visit saasscalers.com or another website we operate; register for training, a webinar, guide, or other resource; join our email list; request or book a call; purchase or use our consulting, advisory, training, or other services; contact us; or otherwise interact with SaaS Scalers.

Information we collect

Information you provide directly

Depending on how you interact with us, we may collect:

Your first and last name, email address, telephone number, country code, company name, job title, and professional contact details.
Information about your company, product, customers, revenue, pipeline, sales process, sales team, commercial goals, and current sales stage.
Information included in an application, contact form, survey, questionnaire, message, or other communication.
Scheduling information, including your time zone and preferred call time.
Billing and transaction information when you purchase a service. Payment-card details, where applicable, are handled by the relevant payment provider rather than stored directly by us.
Information you choose to provide during consulting, advisory, training, or sales calls.

Please do not provide personal information about another person unless you are authorised to do so. Avoid submitting confidential customer, employee, prospect, or deal information through a public form unless it is genuinely necessary.

Fields marked as required are needed to process the relevant request. The free-training form currently requires your first name, last name, email address, country code, and mobile number. The review-request form requires your first name, last name, email address, and current sales stage. If you do not provide those details, we cannot process that form.

Client-service information

If you engage SaaS Scalers for consulting, advisory, or another client service, we may collect:

Deal-review submissions, account names, deal stages, questions, call or recording links, uploaded files, comments, tasks, and related service records.
Information needed to deliver the engagement, communicate with your team, track agreed work, and maintain appropriate business records.

Client-service content may include information about other people. If you provide that information, you are responsible for ensuring you have an appropriate legal basis and authority to do so. Where we process personal information solely on a client's behalf, the client acts as the controller or business and SaaS Scalers acts as its processor or service provider under the applicable agreement.

Information collected automatically

When you use our websites or open our emails, we and our service providers may collect:

Your IP address, browser, device type, operating system, and approximate location derived from your IP address.
The referring page or website, pages requested, timestamps, and technical logs.
Session identifiers, local-storage records, and similar technical information.
If we send you email, delivery and engagement information where supported and enabled by the email service used.

Calls and other sources

If you book a call, we may retain information you provide and notes made by Michael or another authorised member of the SaaS Scalers team. A call may be recorded or transcribed for service delivery, note-taking, training, or quality purposes. We will provide notice and obtain any consent required by applicable law before recording.

We may also receive personal information from referral partners, event organisers, business partners, social media platforms, scheduling and email providers, payment providers, and publicly available professional sources such as company websites and LinkedIn.

How we use information

We may use personal information to:

Provide training, resources, consulting, advisory services, and other services you request.
Send confirmations, access links, reminders, administrative notices, and other service messages.
Respond to questions, assess applications and enquiries, prepare for calls, and manage client relationships.
Send enterprise-sales insights, newsletters, invitations, and offers where permitted by law.
Process payments and maintain business, accounting, and tax records.
Operate, secure, troubleshoot, personalise, analyse, and improve our websites, communications, and services.
Prevent fraud, misuse, security incidents, spam, and technical problems.
Establish, exercise, or defend legal claims and comply with legal or regulatory obligations.
Manage a merger, acquisition, financing, sale, restructuring, or other corporate transaction.

We may create aggregated or anonymised information that no longer identifies an individual and use it for research, reporting, and business analysis.

Legal bases for processing

If the GDPR, UK GDPR, or a similar law applies, we rely on the following legal bases:

Purpose	Legal basis
Deliver requested training, respond to a review or call request, and take steps before an engagement.	Taking steps at your request before a contract and our legitimate interest in responding to business enquiries.
Provide and administer consulting, advisory, or other paid services.	Performance of a contract and our legitimate interest in managing the client relationship.
Send marketing email or text communications.	Your consent where required. In limited business-to-business circumstances, legitimate interests where electronic-marketing law permits it.
Operate, secure, troubleshoot, and improve the website and services.	Our legitimate interests in providing a reliable, secure service and preventing misuse.
Maintain tax, accounting, compliance, and legal records.	Legal obligations and our legitimate interests in establishing, exercising, or defending legal claims.
Record or transcribe a call.	Your consent where required; otherwise, our legitimate interests after providing appropriate notice.

Where electronic-marketing or device-storage law requires consent, we rely on consent rather than legitimate interests. You may withdraw consent at any time without affecting processing that occurred before withdrawal.

Email, telephone, and text communications

When you submit the training form, you request access to the training and agree to the occasional enterprise-sales communications described next to that form. We may also send confirmations, access information, reminders, and other messages needed to fulfil a request you make.

You can unsubscribe from marketing emails at any time using the unsubscribe link in an email or by contacting us. Unsubscribing does not prevent essential messages about a booking, purchase, contract, or request. We may retain a limited suppression record so we can continue to honour your preference.

If you provide a telephone number, we may use it to contact you about a call, application, service, or request. We send promotional text messages only where we have any consent required by law. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. Consent to promotional texts is not a condition of purchase.

Cookies, local storage, and embedded content

Our website currently uses limited device-storage technologies:

Training-access storage: your browser may store the name, email address, telephone number, country code, and training link you submitted so you do not need to complete the access form again on that device. This remains until you clear your browser's site data.
Embedded video: we use YouTube's privacy-enhanced embed domain for certain videos. YouTube may still receive technical information when you load or interact with an embedded video, subject to Google's own privacy terms.

We do not currently use advertising cookies or behavioural-analytics cookies on this website. If we introduce non-essential analytics or advertising technologies, we will update this policy and provide any notice, consent, or opt-out controls required by law before activating them.

How we share information

We may share personal information with providers that help us operate the business, including:

OpenAI (ChatGPT Sites) and Cloudflare for website hosting, databases, file storage, infrastructure, and security.
Google to provide the embedded training video and deliver internal form-submission notifications through Google Workspace and Apps Script.
Automation or webhook providers we configure to route a review request or service enquiry.
Scheduling, video-call, payment, document-storage, accounting, legal, and other professional-service providers used to deliver and administer our services.

These providers may process information only for the services they provide to us, subject to their agreements and applicable law. We may also disclose information where required by law; to investigate fraud, misuse, or security threats; to establish or defend legal rights; at your direction or with your consent; or in connection with a corporate transaction.

We do not sell personal information for money. We also do not currently share personal information for cross-context behavioural advertising or use it for targeted advertising as those terms are defined by applicable US state privacy laws.

International data transfers

SaaS Scalers operates through a US company and works with service providers in several countries. Your information may therefore be processed outside the country where you live. Where law requires a transfer safeguard, we rely on the measures available under the relevant provider agreement and applicable law. Depending on the provider and destination, these may include an adequacy decision, an approved data privacy framework, or contractual safeguards such as Standard Contractual Clauses. Contact us for more information about safeguards relevant to your information.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes described above. Our typical retention periods are:

Training registrations and marketing preferences: while needed to provide access, manage communications, document consent, and honour an unsubscribe request. We consider subscription status, the date of the last interaction, and applicable legal requirements when deciding when to delete or anonymise a record.
Enquiries and applications: up to 24 months after the last meaningful interaction.
Call recordings and transcripts: up to 12 months, unless needed longer for an active client relationship, legal issue, or agreed purpose.
Client-service records, notes, work product, files, and deal-review information: for the active relationship and a reasonable period afterwards, normally no longer than seven years where business or legal records must be retained.
Contracts, payments, invoices, and tax records: up to seven years after the relationship ends.
Security and technical logs: normally up to 12 months.
Unsubscribe and suppression records: for as long as necessary to honour your request.

We may retain information longer where required by law or relevant to a dispute, investigation, or legal claim.

How we protect information

We use reasonable technical and organisational safeguards designed to protect personal information against loss, misuse, unauthorised access, alteration, and disclosure. These may include access controls, secure service providers, encryption where appropriate, confidentiality obligations, and limiting access to people who need the information for their work. No transmission or storage method is completely secure, so we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have the right to:

Access personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion or restriction of certain processing.
Object to processing based on legitimate interests and to direct marketing at any time.
Receive a portable copy of certain information.
Withdraw consent without affecting processing that occurred before withdrawal.
Opt out of any sale, sharing, targeted advertising, or qualifying profiling if those activities apply in the future.
Appeal a decision about a privacy request where local law provides that right.
Exercise your rights without unlawful discrimination.

These rights are not absolute. We may retain or continue processing certain information where law permits or requires it. To submit a request, email us at mike@sellsaasb2b.com. We may request information reasonably necessary to verify your identity. An authorised agent may submit a request where law permits, but we may require evidence of their authority.

California and other US state privacy information

If a US state privacy law applies to our processing, you may have rights to know, access, correct, delete, or obtain a copy of personal information and to opt out of certain uses. In the preceding 12 months, the categories we may have collected include identifiers; customer and transaction information; internet or electronic activity; professional and employment-related information; commercial information; audio, video, or similar information where calls are recorded; and inferences drawn from that information. We collect, use, and disclose these categories for the purposes described in this policy.

We do not knowingly sell or share the personal information of anyone under 16. Because we do not currently sell personal information or share it for cross-context behavioural advertising, there is no separate "Do Not Sell or Share" link on this website. If those practices change, we will provide required opt-out methods and honour applicable browser-based opt-out signals, including Global Privacy Control.

Automated decisions

We may use information to organise contacts, understand engagement, personalise communications, or assess whether an enquiry appears relevant to our services. We do not currently make decisions based solely on automated processing that produce legal or similarly significant effects.

Children's privacy

SaaS Scalers is intended for business owners and professionals. Our websites and services are not directed to anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can investigate and delete it where appropriate.

Links to other websites

Our website may link to services operated by other organisations. We do not control those services and are not responsible for their privacy practices. Review their privacy information before providing personal information.

Changes to this policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The latest version will appear on this page with a revised effective date. If a change materially affects how we use personal information, we will provide additional notice where required.

How to contact us

Questions, requests, and complaints relating to this Privacy Policy can be sent to:
Sell SaaS B2B LLC, doing business as SaaS Scalers
Email: mike@sellsaasb2b.com
Website: https://saasscalers.com

If the GDPR or UK GDPR applies, you may also complain to the data-protection authority in the country where you live, work, or believe an infringement occurred. In Spain, this is the Agencia Española de Protección de Datos (AEPD).